How Multiple Messages Interfere Process of Communication ?

Business communication is the process of sending and understanding information or ideas between people or each division within a business organization. As in other communication fields or contexts, in business communication, there are several elements or components of communication that support the business communication process, such as messages, senders, encoding, communication channels, receivers, decoding, and feedback.

In this process, it is not uncommon to encounter various barriers to business communication that cause misunderstandings in business communication. These problem generally refer to the mismatch between the messages received and the messages sent that lead to or lead to internal conflicts or employee dissatisfaction.

Some examples of misunderstandings that occur in business communications which are :

The existence of physical disturbances or obstacles :

Poor cable connection to the sound system, poor sound quality in the sound system, lights that suddenly go out, blocking the audience by walls or other obstructions, unreadable copies of letters, and so on.

Pay less attention to messages :

Sometimes during a meeting, we don't fully listen to what is said by our superiors or other colleagues. This is triggered by the existence of competition between the process of receiving messages and the surrounding environment such as lights off, noise, or other things that interfere with concentration. Attention and concentration become divided and messages cannot be received completely and misunderstanding is inevitable.

Information overload :

Due to work pressure, employees often ignore phone calls or messages sent by e-mail. This neglect results in the passing of various important messages that must be followed up immediately, such as messages about meetings, information data, or other important messages. These messages can only be sent or received but never seen for action. Here's an example of an information explosion.

In conclusion, at work we must do it seriously and pay attention to our colleagues when providing information because a slight error in receiving messages will have fatal consequences for the continuity of the company so we must be serious at work.

Author : Denny.P

Source = - https://bizfluent.com/list-6576212-problems-effective-communication.html

- https://courses.lumenlearning.com/wm- principlesofmanagement/chapter/barriers-to-effective-communication/